Filers Data Deletion Requests

Effective date: 19 October 2026

You can ask Filers to delete the personal information you have sent for a quotation, order or support enquiry. There is no Filers app account or login to delete.

How to submit a request

Call or WhatsApp Filers at +91 82402 28717. Start your message with "Privacy request: delete my data" and provide the phone number used for the enquiry. If available, include the approximate enquiry date or order reference so the relevant records can be found. Do not include a password, card number, OTP or identity-document photo.

Filers may ask for reasonable information to confirm the request concerns your own records. It will explain if information must be retained for a confirmed order, legal record-keeping, fraud prevention or an unresolved dispute. Retained information is limited to those purposes and removed or anonymised when no longer needed. This page does not promise deletion of records that must lawfully be retained.

What the request covers

The request concerns personal information held by Filers, including quotation contact details, delivery information and related business correspondence. It does not automatically delete copies held in your WhatsApp account, another chat participant's account, provider backups or Google/Blogger service logs. Manage those separately through the relevant service's privacy controls.

Clear an unfinished draft on your device

An unfinished order stays in the current ordering page. Clear its fields or refresh the page to start again. Clearing app storage or uninstalling also removes the app's local data and cache. Save any draft you want to keep before doing so. Clearing your device does not delete a message that has already been sent to Filers.

For access or correction requests, use the same contact number and describe the information you want to access or correct. More detail is available in the Filers Privacy Policy.